Support
No call center. No noise. Just seamless support.
Shipping & Delivery
Every Forocé order is processed within 1–2 business days.
Delivery typically takes 2–7 business days via The Courier Guy.
Your order is shipped securely through The Courier Guy. In most cases, you’ll receive a delivery PIN when your parcel is out for delivery.
Yes — you’ll receive real-time tracking updates via email, and you can also track your order anytime at foroce.co.za/shipping-details/.
Cold-List Forocé+ Express: Free on all orders for Cold-List members.
Forocé Standard: Flat rate of R65 for all orders
Note: For pre-orders or limited releases, custom delivery timeframes will be shown on product pages.
Returns & Exchanges
Yes — returns are accepted within 30 days of delivery for items that are unworn and in original condition.
Simply email us at support@foroce.co.za with your order number and reason. We’ll guide you through it — no stress.
Exchanges: Your first exchange is free.
Returns for store credit: A return shipping fee may apply depending on your location.
Refunds are issued as store credit within 3–5 working days after your return is received and approved.
Payment & Security
- American Express
- Apple Pay
- Credit Card
- Instant EFT
- Mobicred
- Samsung Pay
- QR Code Apps
- SnapScan
- Zapper
Yes. Every transaction is processed through Payfast and protected by bank-grade SSL encryption. Your information stays between you and us — always.
Need to Speak to Someone?
We aim to reply to all messages within 24–48 hours on weekdays. Forocé may be a digital-first brand, but you’re never on your own. You can reach us anytime at our chat bot, support@foroce.co.za or through our Instagram DMs @foroce.co.
